Privacy Policy
Last updated: 31 August 2026
Who We Are
Easy Tourist Fee is a Mauritius-based service that helps accommodation owners and managers prepare CSV files for Tourist Fee declarations. The service is independent and is not operated by, affiliated with, or endorsed by the Mauritius Revenue Authority.
Easy Tourist Fee is operated by , a business registered in Mauritius.
Business Registration Number: .
Business address: .
Information We Collect
When you use the service, we may store your email address, account authentication records, property names, owner or client names, Tourist Fee Numbers, declaration months, stay dates, guest counts, CSV download activity, subscription plan, reminder preferences, payment review references, and support messages.
How We Use Information
We use this information to create and secure your account, save your properties and declaration history, generate CSV files, manage trial and paid access, review manual payment references, send reminder emails where enabled, improve the service, prevent misuse, and provide support.
Payments
Where payment is made by Juice QR or bank transfer, we store the reference details you submit so that payment can be checked manually. If card or online payment processing is added later, it will be handled by a third-party payment provider. We do not store full card details in this application.
Data Storage
Account and declaration data is stored using Supabase. Access controls are used so each account can only access its own data, and admin-only functions are restricted to authorised service administrators.
Booking Files and Imported Information
You can choose CSV, TSV, Excel, PDF, PNG, JPG, or JPEG booking files to help prepare a stay import. The selected file is read and processed in your browser to create a reviewable import preview. The original booking file is not uploaded to Easy Tourist Fee, stored in Supabase Storage, or retained by Easy Tourist Fee.
For PDF and image files, the browser uses local PDF-reading and optical character recognition tools to identify possible stay details. Optional open-source import libraries are delivered to the browser by jsDelivr, but the original booking file is not sent to that service. These suggestions can be inaccurate and are not saved unless you review and confirm them. Easy Tourist Fee stores only the confirmed stay dates and guest-count categories needed for the declaration. It does not retain the original file, full document text, guest names, contact details, payment-card details, or booking notes from an import.
Import previews are temporary browser data. They are cleared when you cancel an import, finish an import, or a file cannot be processed, and they are lost when the page is closed or refreshed. Please do not upload files containing payment-card or other unnecessary sensitive information.
We use email to send account confirmation, password reset, security, payment review, and support messages. You are responsible for keeping your account email address current.
Retention
We keep account, property, declaration, payment review, and activity records for as long as needed to provide the service, support customers, meet legal or accounting obligations, and resolve disputes. You may request deletion of your account data, subject to records we must reasonably retain.
Sharing
We do not sell your personal information. We may share limited information with service providers that help operate the application, such as hosting, database, email, analytics, payment, and support providers. We may also disclose information if required by law or to protect the service and its users.
Your Choices
You may ask us to access, correct, export, or delete personal information linked to your account by contacting us. Some changes may require identity or account verification.
Your Responsibilities
You are responsible for checking that the data entered into the tool is accurate before using any exported CSV file in the MRA e-services process.
Contact
For privacy questions, contact: info@easytouristfee.com